Summary:

Social Media is on the verge of “Tipping Point” where new generation of Marketing, Selling, Product Development and Competitive Analysis will be driven from Social Media via Enterprise or Global Communities yet few companies are prepared to harvest this wealth of information.
Our focus is on assisting clients with Advisory Services in the areas of Social Media from startup to successfully launching communities including the use of SocialMine, a proprietary tool for Risk Management, Continuous Business Improvement and building a Competitive Advantage.

Social Media Analytics with “Social Mine”:

SocialMine is web based tool that allows organizations to monitor what is being said in Social Media such as Facebook, Twitter, YouTube, LinkedIn, Blogs, etc. At the minimum each organization needs to know what is being said about them or things that are important to them as a tool to monitor “Risk Management” but the real value of Social Media comes from leveraging this information for “Continuous Improvement” and to gain “Competitive Advantage”. We assist companies in developing campaigns that allow them to gather critical information from Social Media and then break them into trends that can be leveraged by R&D, Sales & Marketing, Customer Service or Human Resources for improving their products or services. Our “Software As A Service” tool “Social Mine” can be used for short term campaigns as well as by organizations to Monitor, Analyze and Connect with Social Media Networks.

Social Media Advisory Services

Significant number of organizations has not tapped into Social Media. We provide coaching and advisory services for organization to setup their Social Media Strategy and tap into the potential of SocialMedia Analytics to protect their name brand as well as continuously improve their products / services and the bottom line.

Enterprise & Global Community Setup:

The concept of Social Media has changed the dynamics of how people interact with each other and keep connected to deliver meaningful exchange of information. The same concepts can be leveraged by organizations to connect their Employees, Customers and Partners in an appropriate manner to improve the performance of the organization. Our services share how some of the organizations have used this to their advantage and how your organization can also benefit from Enterprise or Global Community setup.

Solutions Leveraged:

Social Mine. Facebook, Twitter, YouTube, LinkedIn.